Friday, May 18, 2007

Local news, now with less local

We live in a world where every job currently done by an American worker can be outsourced to someone in another country willing to do it for less money.
I didn't used to believe that. I mean, I always knew there were a lot of jobs that could be shipped overseas in the name of saving a couple of bucks. Some guy in Bangalore, India can help me troubleshoot my computer or activate my credit card just as easily as Carl in San Jose. It might be a bad deal for American tech workers, but at least they have more time now to play World of Warcraft.
So, yes. I knew there were plenty of jobs being farmed out to foreigners. But all jobs? That seemed unlikely. My job? No way, Jose. No way some guy telecommuting from another continent can provide the kind of local coverage readers of small-town newspapers want. No way someone sitting at a computer in the Far East can know as much about what's going on in Rosemount as someone who sits in the meetings and walks on the streets and talks face to face with the people who live here.
I mean, right?
Apparent ly not. And a web site in Pasadena is proving it.
Accord-ing to the Los Angeles Times, a web site called Pasadena now.com recently hired two beat reporters to cover Pasadena city government. Both will work from home, which for them is in India. They'll watch live webcasts of city council meetings and conduct interviews via e-mail. And the best part for the web site? Together the two reporters, one of whom reportedly has a degree from the University of California at Berkley, will be paid about $21,000.
The web site's publisher, James Macpherson, told the Times the new reporters would be, "a significant way to increase the quality of journalism on the local level without the expense that is a major problem for local publications."
I suppose when you consider most of Pasadenanow's previous city government coverage until came from press releases he might be right. But I imagine the thing he's most concerned with increasing is the size of his bank account. And when there's money to be saved who cares if the guy writing the stories has ever met the subject of his interview face to face? What's the big deal if he's never been to Leprechaun Days or sifted through the letters written about downtown redevelopment or had people call and tell him he doesn't know what he's doing? With a 13 1/2-hour time difference from India to Pasadena — not to mention the long distance charges involved — that seems unlikely.
What are a few culture-based misunderstandings when you're saving big bucks?
Then again, maybe I'm just being defensive. I bet the guys at the Visa call center never thought a bunch of foreigners could do their jobs, either. And when you think about it, with the growing popularity of satellite TV why couldn't some guy in Shanghai make just as many lame jokes as I do about stupid shows on TV?
So, there you go. Newspapers aren't just going out of style. They're going overseas. And if someone can cover a city without ever setting foot inside its borders why should we believe any job is safe from outsourcing? I'm sure this is just the beginning.
Why do we need so many local police officers, for example? Can't we just install a bunch of security cameras and have some kids from a Chinese sweatshop watch for trouble on their breaks? Maybe we can have a couple of local cops on duty in case of emergencies, but if we could rig squad cars up to remote control systems it would be just like playing video games for the kids.
Lawyers? I'm not convinced they actually serve a purpose as it is, but if you really need one why not just hook up a video conferencing system and patch in some guy from Hong Kong. He doesn't get paid until you get paid, and even then it's like 75 cents.
Why spend big money on famous actors for our movies and television shows? I bet there are all kinds of talented Croatians who are willing to do the same work for a fraction of the price. And do you really think the quality of a movie like Delta Farce would suffer?

1 comment:

RynoM said...

It's a tough bizznass. Even though my paper is doing better than most, we've got reporters leaving left and right and they're not being replaced.

Though he's not moving to China, our transportation reporter is moving to South Carolina. He won't officially be a staff member anymore, but he's still going to write transportation stories for us. He'll watch city meetings online, and if he needs to see what's going on, the paper is going to e-mail him photos.

Public relations, here I come!